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    FREE ASSISTANCE FROM ALB BLOG SUPPORT TEAM

    Hey there! We are happy to see you on this page. You are probably here because you are learning how to create blog,websites and above all you love using wordpress.  Wordpress is an easy Content Management System (CMS) that enable people to create a blog/website easily without having few or any knowledge in CodeBut sometimes wordpress comes with some challenges especially if you are new to it. For example you may be wondering to know the right plugins to install or How can to fix this and that etc … In order to assist everybody, ALB has formed a support team that will be putting you through for free. Yea!  it’s 100% free.

    TABLE OF CONTENT

    Why do we need help from experienced users?
    How to get assistance from us
    How to create and manage your tickets.

    I. NEW USERS CHALLENGES 

    If you are entirely new to wordpress, it may take some times before you get to know the whole aspect of it. The challenge sometimes is all about the right plugin or theme to use. I can still remember when i was still learn how to create a website/blog with WordPress, sometimes i don’t know the right plugin to use, I did install, activate and later on deactivate the plugin till i get the right plugin. Same things with themes (free themes of course).

    II. NEED OF CUSTOMIZATION 

          Beside plugins and themes issues, I find my website sometimes not awesome, so I decide to customize it by using some code ( CSS , JAVASCRIPT , HTML …. ) Of course I know how to code to some extend, but for wordpress new users  or people learning how to create a website/blog, they probabily don’t know how to customize it. They only get what the themes and plugin offered.

    III. EXTRA NEEDS

    Beside the look of our website, there are some internal works that news users can not perform. For example, the loading time of their website  etc ….

    I have designed this website to teach people for free how to create a blog/website with wordpress. You can check all our tutorials HERE. But sometimes some of our users do find it difficult to implement all the instructions given in a tutorial. For that reason, we have form a support team to assist those ones. Our goal is to see everybody’s dream comes true.

    GETTING HELP FROM THE SUPPORT TEAM

    If you need help from our support team, please do well to register (It’s 100% free. We will never ask you to pay for getting help from the support team). To register, please go to menu —> hover over account —> and click on Register or click on the following link: https://www.albblog.com/register/ and fill in the form. Next click on the REGISTER button. An email will be sent to you with an activation link. Please click on the activation link. In case the activation link is not clickable, copy the entire link and past it in the address bar of your browser or send us a mail at [email protected] or call/whatsapp on +2348133049669. We will assist you in the registration process.  Next, you will be asked to reset your password. After that use your email and password to login. The login form looks like this (check the screenshots below)

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    To create a ticket, visit our support page at www.albblog.com/support , login and you will land on your dashboard. You can also create a ticket as a guest meaning without registration.

    The next thing to do is to create your first ticket (once more it’s free). In the “tickets” menu, you will see all your tickets with their status and last update. To add a comment on a particular ticket, please click on the ticket in question and type in your text, next click on “SUBMIT REPLY“. To create a new ticket, head to the next menu and click on “create a ticket“, next fill in the form by entering your text, next select the category and priority. If you have any file to add, please do so by clicking on “choose file” and select the file you wish to send to the support team. Lastly click on SUBMIT TICKET.

    Congratulation you are good to go. If you have any question, please email us at [email protected] or call/whatsapp +2348133049669. Don’t forget to subscribe to our newsletter (click HERE) to receive updates from us. (it’s also free)